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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brandon Nichols

Brandon Nichols

February 12, 2026

5  out of  5
rating by Brandon Nichols
"Melissa was very helpful on getting m auto insurance"
We responded:
"Thank you, Brandon! I'm happy to hear that Melissa was able to assist you with your insurance needs. Our team is dedicated to providing excellent service, and it's great to know Melissa delivered just that. If you need anything else, feel free to reach out!"
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Peggy Anthony

November 24, 2025

5  out of  5
rating by Peggy Anthony
"Yes Melissa and Tina were very awesome today and they help me out to the fullest and I'm so proud to have the insurance here at this company have a good day"
We responded:
"Thank you, Peggy! I'm happy to hear that Melissa and Tina provided such excellent assistance. We're grateful to have you with us, and it's wonderful to know you're proud of your insurance choice. Have a great day! Let us know if there's anything else we can do for you."
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Courtney Moore

November 11, 2025

5  out of  5
rating by Courtney Moore
"Melissa has been the super best at helping me with everything!!!!"
We responded:
"Courtney, thank you for your wonderful feedback! I'm happy to hear that Melissa has been so helpful to you. We appreciate your support and look forward to assisting you with any insurance needs. Thanks for choosing us!"
Profile photo of Sheree Hill

Sheree Hill

November 6, 2025

5  out of  5
rating by Sheree Hill
"Very friendly very welcoming"
We responded:
"Thank you, Sheree! I'm happy to know you felt welcomed and appreciated during your visit. We strive to create a friendly atmosphere for everyone. Let us know if there's anything else we can assist you with!"
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TRACY FULLEN

October 31, 2025

5  out of  5
rating by TRACY FULLEN
"Very informative and knowledgeable! Extremely helpful and genuine employees as well. Highly recommend!"
We responded:
"We do have the best team!! Thanks for letting us know how we are doing!!"
Profile photo of Emerson Hurley

Emerson Hurley

October 31, 2025

5  out of  5
rating by Emerson Hurley
"They are wonderful and so helpful! Would definitely recommend going to them for any insurance you need! One of the best!"
We responded:
"Thank you Emerson! You are always a pleasure to be around!!"
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tim nowicki

October 15, 2025

5  out of  5
rating by tim nowicki
"Absolute pleasure. Quick and easy"
We responded:
"Thank you, Tim! I'm happy you found the process quick and easy. We aim to make every experience a pleasure for our customers. Let us know if there's anything else we can assist you with!"
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Lazy Goat

April 11, 2025

5  out of  5
rating by Lazy Goat
"If you’re looking for an insurance office where you’ll be treated with respect, professionalism, and true personal care, I highly recommend this State Farm team. They make navigating insurance simple, stress-free, and even enjoyable! Five stars all the way!"
We responded:
"Thank you, Lazy Goat, for your wonderful feedback! I'm happy to know that our team could make your insurance experience simple and enjoyable. We're here for any future needs or questions you might have. Your recommendation means a lot to us!"
Profile photo of Kim Conlee

Kim Conlee

March 31, 2025

5  out of  5
rating by Kim Conlee
"Very helpful and professional. Answered my questions and made the answers understandable."
We responded:
"Thank you, Kim, for your wonderful feedback! I'm happy to know that you found the assistance helpful and the explanations clear. If you have any more questions or need further assistance, please feel free to reach out. We're here to help!"
Profile photo of David Lindley

David Lindley

February 5, 2025

5  out of  5
rating by David Lindley
"Very good!!!"
We responded:
"Thank you, David! I'm glad you're happy with our service. If you have any questions or need assistance in the future, feel free to reach out. We're here to help!"
Profile photo of Minjon Drake

Minjon Drake

October 8, 2024

5  out of  5
rating by Minjon Drake
"Melissa was so patient with me with my many questions, not only that but very kind!!!"
We responded:
"Melissa is indeed a wonderful part of our team. I'm happy to know she was patient and kind while answering your questions. We appreciate your feedback and look forward to assisting you with any further needs! - Kimberly Fullen - State Farm Insurance Agent, Cisco, TX"
Profile photo of Joshua Swan

Joshua Swan

August 10, 2024

5  out of  5
rating by Joshua Swan
"Super friendly and listened to what I needed. Would highly recommend for your insurance needs!"
We responded:
"Joshua you were a pleasure to work with! Thank you for leaving the kind words!!"
Profile photo of Taylor Cunningham

Taylor Cunningham

August 9, 2024

5  out of  5
rating by Taylor Cunningham
"Very helpful and saved us A LOT of money!!"
We responded:
"Taylor you were a pleasure to work with! Thank you for selecting us to serve you!"
Profile photo of Shiloh Dodge

Shiloh Dodge

August 9, 2024

5  out of  5
rating by Shiloh Dodge
"Melissa was awesome! She answered all my questions and got me the best quote out of 10+ places I’ve called! She was very quick and personable 10 out of 10 experience !"
We responded:
"Hey Shiloh, thanks for the awesome review! I'm glad Melissa could help you out and get you the best quote! We appreciate your feedback and are here for any future questions or needs. - Kimberly Fullen - State Farm Insurance Agent, Cisco, TX"
Profile photo of Joy Raines

Joy Raines

May 10, 2024

4  out of  5
rating by Joy Raines
"The staff is wonderful. They are so helpful and always try so hard to meet the needs of their customers."
We responded:
"Thanks for letting us know how we are doing! Hopefully we can get that 4 stars to 5!"
Profile photo of Kristilynn Martinez

Kristilynn Martinez

May 10, 2024

5  out of  5
rating by Kristilynn Martinez
"Melissa was a wonderful person to talk to very helpful! She went above and beyond very friendly would highly recommend ☺️"
We responded:
"Melissa is a great asset to our team! Thank you for letting us know how we are doing!!"
Profile photo of Jessica G

Jessica G

April 16, 2024

5  out of  5
rating by Jessica G
"I just moved into the Cisco area, and I had the pleasure of working with Melissa. She got me taken care of with great coverage, price and answered all my questions. The girls were all friendly and welcoming.... Glad I stepped into ya'lls SF office :)"
We responded:
"Thanks for letting us know how we are doing Jessica! We are happy to answer any questions that might come along. Welcome to Cisco!!!"
Profile photo of Barbara Boggs

Barbara Boggs

February 9, 2024

5  out of  5
rating by Barbara Boggs
"Tina helped us with get the correct coverages for our unique circumstances. Professional and very friendly and a pleasure to work with."
We responded:
"Barbara, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Tina cares a lot about our customers."
Profile photo of Shelby Goldberg

Shelby Goldberg

December 20, 2023

5  out of  5
rating by Shelby Goldberg
"I had the pleasure of working with Kimberly, an excellent State Farm agent, who possesses an expensive knowledge of insurance in Texas. Kimberly’s extensive knowledge of insurance in Texas was truly impressive. What caught my attention was her expertise in providing comprehensive coverage for auto, home, and life insurance needs. Her unwavering commitment to ensuring the right coverage for peace of mind about one’s future is truly commendable. If you’re on the lookout for a knowledgeable and dependable insurance agent, Kimberly is unquestionably the agent to reach out to."
We responded:
"Hey Shelby, thank you for letting everyone know how we are doing! We appreciate the positive words!"
Profile photo of LESA STACY

LESA STACY

November 9, 2023

5  out of  5
rating by LESA STACY
"Melissa was very knowledgeable and helpful getting our insurance needs met! Highly recommend for price/professionalism!"
We responded:
"Thank you for letting us know how we are doing. Melissa is a great asset to our team. She truly cares about helping each customer. Please reach out if you ever have any questions!"
Profile photo of Renee McKinney

Renee McKinney

September 16, 2023

5  out of  5
rating by Renee McKinney
"Kim and her girls are absolutely amazing! They process any claims quickly, painlessly, and with lots of hugs and assurance thy everything will be ok. They’re family and they will go to bat for you every. single. time. I’m currently going through an accident that ended up having medical issues and they said “No problem! Just email us the receipts and we’ll switch it over!” No griping, no complaining but with smiles, and well wishes. I LOVE these ladies!!!"
We responded:
"Hey Renee! Thank you for letting us know how we are doing. It has been an absolute joy to see your family grow up! We will always do our best to take care of you. We take it personal and want you to receive the best service we can provide. We look forward to watching those three little angles grow up... and reminding us how old we are! You and George are an absolute pleasure to work with!!"
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Mindy Whitaker

July 31, 2023

5  out of  5
rating by Mindy Whitaker
"Highly recommend! Melissa was amazing to work with— fast, efficient, and understanding of our needs. She saved me 143.00 per month on my auto insurance. I’m very please with this experience!"
We responded:
"Thank you for the feedback Mindy! Melissa is a great asset to the team. We all look forward to working with you and your family in the future!"
Profile photo of Don Miller

Don Miller

May 23, 2023

5  out of  5
rating by Don Miller
"Was a great experience. Tina was so efficient and advised me of all my options and pointed out where my current auto insurance was lacking and why."
We responded:
"Thank you for letting us know how we are doing! Our job is to educate and advise our customers. Please let us know if you ever have questions on your policies!"
Profile photo of Kathy Williams

Kathy Williams

April 12, 2023

5  out of  5
rating by Kathy Williams
"Very knowledgeable and friendly. They were able to meet my needs at competitive rates. I left the office feeling like I really was in good hands."
We responded:
"Hi Kathy! You were an absolute joy to work with! Please reach out to us with any questions you might have on the new policies. We look forward to serving you!"
Profile photo of CHRISTI HOOPER

CHRISTI HOOPER

April 11, 2023

5  out of  5
rating by CHRISTI HOOPER
"Kaytie is always so nice and helpful."
We responded:
"Thanks for letting us know! Katie works hard to make sure each customer is taken care of. It also helps when the customers are pleasant to work with like you are!"