State Farm® Insurance Agent Kimberly Fullen
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Courtney Moore
November 11, 2025
5
out of
5
rating by Courtney Moore
"Melissa has been the super best at helping me with everything!!!!"
We responded:
"Courtney, thank you for your wonderful feedback! I'm happy to hear that Melissa has been so helpful to you. We appreciate your support and look forward to assisting you with any insurance needs. Thanks for choosing us!"
Sheree Hill
November 6, 2025
5
out of
5
rating by Sheree Hill
"Very friendly very welcoming"
We responded:
"Thank you, Sheree! I'm happy to know you felt welcomed and appreciated during your visit. We strive to create a friendly atmosphere for everyone. Let us know if there's anything else we can assist you with!"
James Koger
October 31, 2025
1
out of
5
rating by James Koger
"Do not waste your time I tried to get insurance e thru the had it once before for years left them in goodstanding fully paid never had a wreck not even a traffic violation and they say im ineligible to get insurance seriously lmao left in good standing haven't had insurance since them bit ineligible thats why I urge people dont use this company lmao first you call try to get me remove the review cause yall was in the wrong i intact have had Insurance since leaving yall so now that I wouldn't remove review you come here try to make yourself look good"
We responded:
"Hi James. I have reviewed your account and spoke with the team member who completed your quote. There are numerous factors that are taken into consideration when we put a quote together. These are not set by our office. One of the bigger factors is if you have current insurance, which you admit to not having in your review. That alone can generate an automatic decline. The language that you also used with my team is unacceptable as well. "
TRACY FULLEN
October 31, 2025
5
out of
5
rating by TRACY FULLEN
"Very informative and knowledgeable! Extremely helpful and genuine employees as well. Highly recommend!"
We responded:
"We do have the best team!! Thanks for letting us know how we are doing!!"
Emerson Hurley
October 31, 2025
5
out of
5
rating by Emerson Hurley
"They are wonderful and so helpful! Would definitely recommend going to them for any insurance you need! One of the best!"
We responded:
"Thank you Emerson! You are always a pleasure to be around!!"
tim nowicki
October 15, 2025
5
out of
5
rating by tim nowicki
"Absolute pleasure. Quick and easy"
We responded:
"Thank you, Tim! I'm happy you found the process quick and easy. We aim to make every experience a pleasure for our customers. Let us know if there's anything else we can assist you with!"
Lazy Goat
April 11, 2025
5
out of
5
rating by Lazy Goat
"If you’re looking for an insurance office where you’ll be treated with respect, professionalism, and true personal care, I highly recommend this State Farm team. They make navigating insurance simple, stress-free, and even enjoyable! Five stars all the way!"
We responded:
"Thank you, Lazy Goat, for your wonderful feedback! I'm happy to know that our team could make your insurance experience simple and enjoyable. We're here for any future needs or questions you might have. Your recommendation means a lot to us!"
Kim Conlee
March 31, 2025
5
out of
5
rating by Kim Conlee
"Very helpful and professional. Answered my questions and made the answers understandable."
We responded:
"Thank you, Kim, for your wonderful feedback! I'm happy to know that you found the assistance helpful and the explanations clear. If you have any more questions or need further assistance, please feel free to reach out. We're here to help!"
David Lindley
February 5, 2025
5
out of
5
rating by David Lindley
"Very good!!!"
We responded:
"Thank you, David! I'm glad you're happy with our service. If you have any questions or need assistance in the future, feel free to reach out. We're here to help!"
Minjon Drake
October 8, 2024
5
out of
5
rating by Minjon Drake
"Melissa was so patient with me with my many questions, not only that but very kind!!!"
We responded:
"Melissa is indeed a wonderful part of our team. I'm happy to know she was patient and kind while answering your questions. We appreciate your feedback and look forward to assisting you with any further needs! - Kimberly Fullen - State Farm Insurance Agent, Cisco, TX"
Joshua Swan
August 10, 2024
5
out of
5
rating by Joshua Swan
"Super friendly and listened to what I needed. Would highly recommend for your insurance needs!"
We responded:
"Joshua you were a pleasure to work with! Thank you for leaving the kind words!!"
Taylor Cunningham
August 9, 2024
5
out of
5
rating by Taylor Cunningham
"Very helpful and saved us A LOT of money!!"
We responded:
"Taylor you were a pleasure to work with! Thank you for selecting us to serve you!"
Shiloh Dodge
August 9, 2024
5
out of
5
rating by Shiloh Dodge
"Melissa was awesome! She answered all my questions and got me the best quote out of 10+ places I’ve called! She was very quick and personable 10 out of 10 experience !"
We responded:
"Hey Shiloh, thanks for the awesome review! I'm glad Melissa could help you out and get you the best quote! We appreciate your feedback and are here for any future questions or needs. - Kimberly Fullen - State Farm Insurance Agent, Cisco, TX"
Joy Raines
May 10, 2024
4
out of
5
rating by Joy Raines
"The staff is wonderful. They are so helpful and always try so hard to meet the needs of their customers."
We responded:
"Thanks for letting us know how we are doing! Hopefully we can get that 4 stars to 5!"
Dedria Sadler
May 10, 2024
5
out of
5
rating by Dedria Sadler
"Kimberly and her staff are outstanding. They always go above and beyond. They provide you with that hometown atmosphere and treat you like family."
We responded:
"Dedria you are always amazing to work with. We appreciate having you as a customer and a friend!!"
Kristilynn Martinez
May 10, 2024
5
out of
5
rating by Kristilynn Martinez
"Melissa was a wonderful person to talk to very helpful! She went above and beyond very friendly would highly recommend ☺️"
We responded:
"Melissa is a great asset to our team! Thank you for letting us know how we are doing!!"
Jessica G
April 16, 2024
5
out of
5
rating by Jessica G
"I just moved into the Cisco area, and I had the pleasure of working with Melissa. She got me taken care of with great coverage, price and answered all my questions. The girls were all friendly and welcoming.... Glad I stepped into ya'lls SF office :)"
We responded:
"Thanks for letting us know how we are doing Jessica! We are happy to answer any questions that might come along. Welcome to Cisco!!!"
Barbara Boggs
February 9, 2024
5
out of
5
rating by Barbara Boggs
"Tina helped us with get the correct coverages for our unique circumstances. Professional and very friendly and a pleasure to work with."
We responded:
"Barbara, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Tina cares a lot about our customers."
Shelby Goldberg
December 20, 2023
5
out of
5
rating by Shelby Goldberg
"I had the pleasure of working with Kimberly, an excellent State Farm agent, who possesses an expensive knowledge of insurance in Texas. Kimberly’s extensive knowledge of insurance in Texas was truly impressive. What caught my attention was her expertise in providing comprehensive coverage for auto, home, and life insurance needs. Her unwavering commitment to ensuring the right coverage for peace of mind about one’s future is truly commendable. If you’re on the lookout for a knowledgeable and dependable insurance agent, Kimberly is unquestionably the agent to reach out to."
We responded:
"Hey Shelby, thank you for letting everyone know how we are doing! We appreciate the positive words!"
LESA STACY
November 9, 2023
5
out of
5
rating by LESA STACY
"Melissa was very knowledgeable and helpful getting our insurance needs met! Highly recommend for price/professionalism!"
We responded:
"Thank you for letting us know how we are doing. Melissa is a great asset to our team. She truly cares about helping each customer. Please reach out if you ever have any questions!"
Blaine Sasser
September 29, 2023
5
out of
5
rating by Blaine Sasser
"Well Melissa in the Cisco office is absolutely amazing she is the first person in two weeks that actually wanted to help me and she worked her magic and bam it's done thank you so much you are amazing"
We responded:
"Thank you for the kind words! Melissa is an asset to our office and our customers."
Renee McKinney
September 16, 2023
5
out of
5
rating by Renee McKinney
"Kim and her girls are absolutely amazing! They process any claims quickly, painlessly, and with lots of hugs and assurance thy everything will be ok. They’re family and they will go to bat for you every. single. time. I’m currently going through an accident that ended up having medical issues and they said “No problem! Just email us the receipts and we’ll switch it over!” No griping, no complaining but with smiles, and well wishes. I LOVE these ladies!!!"
We responded:
"Hey Renee! Thank you for letting us know how we are doing. It has been an absolute joy to see your family grow up! We will always do our best to take care of you. We take it personal and want you to receive the best service we can provide. We look forward to watching those three little angles grow up... and reminding us how old we are! You and George are an absolute pleasure to work with!!"
Mindy Whitaker
July 31, 2023
5
out of
5
rating by Mindy Whitaker
"Highly recommend! Melissa was amazing to work with— fast, efficient, and understanding of our needs. She saved me 143.00 per month on my auto insurance. I’m very please with this experience!"
We responded:
"Thank you for the feedback Mindy! Melissa is a great asset to the team. We all look forward to working with you and your family in the future!"
Heather Harris
July 13, 2023
5
out of
5
rating by Heather Harris
"Tina was great! Really explained my options and helped me get a quote I'm very happy with."
We responded:
"Thank you for taking the time to let us know how we are doing! Please let us know if you ever have any questions. Welcome Back!!"
Don Miller
May 23, 2023
5
out of
5
rating by Don Miller
"Was a great experience. Tina was so efficient and advised me of all my options and pointed out where my current auto insurance was lacking and why."
We responded:
"Thank you for letting us know how we are doing! Our job is to educate and advise our customers. Please let us know if you ever have questions on your policies!"